Category: AI
Service at Dreamforce: Your 5-Minute Guide to Making the Most Out of Your Experience
Attention Serviceblazers! Are you ready for an epic experience? At Dreamforce 2025, we’ll help you take your customer service and field service to the next [more…]
Big Wins For SMBs: Inside CRM Magazine’s Industry Leaders Awards
Key Takeaways Salesforce was recognized as a top contender for Best Small and Midmarket CRM Suite in the CRM Industry Leaders Awards. Specifically, Starter Suite [more…]
Your AI Agent Works, But Do Your Users Think It’s Worth It?
AI agents are quickly becoming the backbone of enterprise productivity. They promise faster resolution times, better efficiency, and happier customers. But for those designing agents, [more…]
Don’t Just Appreciate Your Reps This Customer Service Week: Engage Them All Year Long — With or Without Donuts
Recognizing your customer service reps’ contributions during National Customer Service Week (celebrated annually the first full week of October) is an opportunity to say thank [more…]
5 Prompting Tips Every Marketer Should Know to Get the Most from AI
When you were a child, did you ever think, “I want to be a prompt engineer when I grow up”? Probably not. But in today’s [more…]
Your Team, Supercharged: AI Agents Give Everyone the Power To Act Like a Leader
AI Synopsis Loading Gathering AI Synopsis… For decades, getting anything done at work was bottlenecked by hierarchy. Need a software license? Wait for a manager. [more…]
How Yoga Democracy completed a full-stack migration in just 6 weeks
What started as a small brand selling leggings at tradeshows has turned into a hyper-growth business with an international manufacturing arm. Yoga Democracy’s early years [more…]
5 Ways We’re Leading with Our Values at Dreamforce 2025
At Salesforce, our values create value. Since our founding, we’ve focused on doing well in business while also doing good in our communities. Our core [more…]
What Does Salesforce Do?
Key Takeaways Salesforce is the world’s #1 AI CRM, where humans and AI agents work together on one platform to reach new levels of customer [more…]
Startup Stories: Fueling Hypergrowth with Salesforce Launchpad
Founders today are navigating an entirely new growth landscape. Artificial intelligence (AI) isn’t just another tool in the tech stack; it’s reshaping how startups go [more…]