Are you a university student ready to kick-start your career at the cutting edge of technology? You’ve come to the right place. At Salesforce, we’re not just using AI, we’re redefining it.

As digital natives, you’ve grown up in an environment powered by smartphones, cloud apps, social media, and now AI. You’ve been immersed in technology since day one, which means you approach problem-solving, communication, and innovation with an instinctive understanding no other generation has ever had. That’s exactly the kind of mindset the future demands.

At Salesforce, we’re experiencing an unprecedented shift of humans and agents driving faster, more intelligent outcomes. And through Futureforce, our global university recruitment program, we’re giving students and new grads the opportunity to put that philosophy into action.

From building AI-powered solutions that solve real customer challenges, to collaborating with global teams across multiple time zones, you’ll gain hands-on experience that accelerates your career from day one.

This is more than an internship or a first job; it’s your chance to be part of a company that’s shaping the future of business, technology, and society. And we’re looking for bold, curious, and creative minds like yours to help us write the next chapter.

Why AI at Salesforce is a Game-Changer

Salesforce is the world’s #1 AI CRM, transforming how companies connect with customers. With Agentforce, our AI-powered agents that span across business functions, you’ll work on meaningful projects with real-world impact — impact you can see in brands and organizations you know.

From Spotify personalizing your playlists to L’Oréal launching targeted beauty campaigns and Uber delivering frictionless customer experiences, Salesforce AI drives innovation across every industry. Agentforce doesn’t stop at business functions, but spans all sectors, including finance, healthcare and life sciences, government, and education.

A great example that you might know of is the nonprofit, College Possible, who give more students a fair shot at higher education. With Agentforce, College Possible’s peer coaches can quickly access the information they need, freeing them up to focus on personalized guidance. Students also get 24/7 AI-powered support during the college application process, ensuring consistent, high-quality coaching at scale.

• Boost Sales: Automate tasks and engage prospects with intelligent outreach.
• Enhance Service: Deliver 24/7 support and personalized customer care.
• Power Marketing: Launch campaigns with precision and speed.
• Drive Research: Explore cutting-edge fields like image recognition and natural language processing.

As a Futureforce intern or new grad, you’re not just along for the ride, you’re in the driver’s seat. You’ll be on the front lines, collaborating with visionary teams on AI-first technologies that shape how some of the world’s most influential brands and non-profits connect with people every day.

How to Stand Out in the Futureforce Recruiting Process

Step-by-Step: From Resume to Offer

Step 1 — Find the Right Role (and Prepare Before You Apply)

Start your journey on the Futureforce landing page — your hub for all internship and new grad opportunities at Salesforce. Click Internship or New Grad to explore roles ranging from Sales Development Representative to Software Engineering. Use filters to narrow by location, and role type (internship vs full-time), Don’t just apply — get visible:

• Attend Futureforce info sessions or virtual events where recruiters often meet their next hires.

• Join our Talent Community to be the first to hear about open roles, career tips, and events happening near you.

Step 2 — Build a Resume That Pops (One Page, Impact-First)

Keep it short, relevant, and results-focused.

Must-Have Sections (In Order):

• Header: Name, email, phone, LinkedIn.
• Summary (optional): Short paragraph about what you’re studying and the role you want.
• Education: School, degree, expected grad date.
• Skills: Short list of languages, frameworks, and tools — most relevant first (e.g., Python, Java, SQL, Apex, React, LWC).
• Experience & Projects: Prioritize internships, part-time jobs, research, and 2–3 standout projects. Use measurable results.
• Activities & Certifications: Leadership roles, awards, or *Trailhead badges.

Pro tip: Build Your Skills: Use Trailhead to gain hands-on experience with Salesforce technology. Recruiters love self-starters. Try these recommended modules or better yet, become an Agentblazer Champion (like me!) and show your commitment to learning and innovation:

• Artificial Intelligence Fundamentals
• Generative AI Basics
• CRM + AI + Data

Another pro tip: Write bullet points using the compact STAR method (Situation, Task, Action, Result). Check out the resource below to learn more!

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Step 3 — Apply (Strategically)

• Apply through the Salesforce Jobs Portal.
• Focus on a few targeted applications — avoid submitting the same resume for multiple similar roles.
• Tailor your application: Pull key responsibilities from the job description into your resume bullets and application answers.

Step 4 — If Invited: Online Assessments (Tech Students only) 

• For technical roles, you may take a HackerRank-style coding challenge.

Step 5 — Interview Prep & Rounds

• The typical flow: Recruiter Screen → Assessment → Role Interview(s) → Final/Hiring Manager Round.
• Behavioral: Use STAR to prepare 6-8 stories highlighting teamwork, leadership, conflict resolution, impact, and learning.
• Technical: Practice whiteboard or online coding. Be ready to explain your approach, tradeoffs, and time/space complexity. For SWE, expect 1-2 technical interviews in your preferred language.

Step 6 — Offer Stage

• If selected, your recruiter will walk you through the offer, compensation, and next steps. Ask clarifying questions before making a decision.

Step 7 — If It’s Not Your Time Yet

• If you don’t get an offer this time, keep learning, growing, and applying. Your next opportunity is just around the corner.

How to Use AI to Supercharge Your Futureforce Prep

Let’s be real, preparing for internships and new grad roles can feel overwhelming. The good news? AI tools can be your secret weapon to get ready faster and smarter.

But remember: AI is your practice partner, not a cheat sheet. You should never use AI during your actual assessments or interviews. Salesforce expects your authentic voice and skills when it really counts.

Using AI this way lets you prepare thoroughly and authentically—so when it’s showtime, you’re ready to impress with your own skills and voice!